Subscriptions & Billing
Manage your TellFrame subscription and billing information.
Subscription Plans
Free Plan
- 2 credits/month - Perfect for trying TellFrame
- 1 export/month - Limited exports
- 1GB storage - Basic storage
- All features - Full access to tools
Starter Plan - $12.50/month
- 100 credits/month - For regular creators
- 50 exports/month - More video exports
- 5GB storage - Expanded storage
- Priority support - Faster help
Studio Plan - $25/month
- 250 credits/month - For professionals
- 100 exports/month - High export limit
- 50GB storage - Large storage
- Advanced features - Premium tools
Managing Your Subscription
View Your Plan
- Go to Account page
- Click My Account
- See current plan and usage
Upgrade Your Plan
- Go to Pricing page
- Select a plan
- Complete checkout
- Upgrade takes effect immediately
Downgrade Your Plan
- Go to My Account
- Click Manage Billing
- Select new plan
- Changes apply at next billing cycle
Cancel Subscription
- Go to My Account
- Click Manage Billing
- Select Cancel Subscription
- Access continues until period ends
Billing
Payment Methods
- Credit/Debit Cards - Visa, Mastercard, Amex
- Automatic billing - Charges monthly or annually
- Secure payments - Processed by Stripe
Billing Cycle
- Monthly - Charged each month
- Annual - Save with yearly billing
- Auto-renewal - Continues automatically
Invoices
- Email receipts - Sent after each payment
- Download invoices - Available in account
- Tax included - EU VAT calculated automatically
Annual vs Monthly
Annual Billing Benefits
- Save money - Lower monthly cost
- More value - Same features, better price
- Less hassle - One payment per year
Monthly Billing
- Flexibility - Cancel anytime
- Try first - Test before committing
- Pay as you go - Monthly payments
Need Help?
- Billing questions - Contact support
- Payment issues - Check payment method
- Plan questions - See pricing page
- Refunds - Contact support team